How to communicate with students in Blackboard – Part 3 Course Emails

There are three ways to communicate with your students in Blackboard announcements, course messages, and email. Please keep in mind there are many areas of Blackboard that use the email feature; announcements, retention center, grade center, and the send email tool. We will look at Email in this issue of Chalk It Up!


  • This feature is in Blackboard resides outside of the course once the email is sent. Students will receive the email in their SUNYJCC student email accounts and faculty will receive emails in their college Outlook account or the email registered in Banner.
  • If the email is sent through the Retention Center a copy of the mail will be saved within the course.
  • If you are not sending email through the Retention Center it is recommended that you create a folder in your Outlook account to collect any correspondence.
  • Remember that emails sent prior to add/drop will not be sent to students that are added later in your course.  Please remember to go back and review any emails you sent before add/drop has ended to see if they need to be sent again.  This is a practice you should use every semester.
  • Video on how to send course messages:

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